1. Introduction and Purpose

Company Idea Pardaz Tarsim ("we", "Docibox"), is committed to preserving the privacy of users ("you") of the Docibox document management platform at (https://docibox.ir) ("Platform"). This Privacy Policy ("Policy") explains how we collect, use, disclose and protect your information when using Docibox. Using the Platform means you agree to the procedures described in this document.

2. What Information is Collected?

• Account Information (Library/Document Center)

Entity name, address, phone number, email address, responsible person name, username, password (stored encrypted).

• Operational Information
• Content and Documents

Books, files, images, metadata and any information you upload, store or manage in your account ("Content"). Note: Docibox does not access content stored by you except in exceptional and limited circumstances explained in Section 5.

• Usage Information

System logs (including IP address, browser type, visited pages, access time), user activities in account (e.g., upload, delete, internal sharing).

• Contact and Support Information

Information you provide when requesting support or contacting us.

3. Purpose of Collection and Use of Information

• Service Provision and Improvement

Create and manage account, activate and maintain platform, provide core features (storage, management, content search), improve performance and user experience.

• Communications

Send essential notifications regarding account or service (e.g., maintenance, major changes, security updates), respond to support requests.

• Security and Compliance

Monitor and review activities to detect and prevent fraud, misuse, security breach or terms of use violation; take necessary actions to protect platform and users; comply with legal and regulatory obligations.

4. Content Ownership and Control

• Ownership

You (Library/Document Center) own all rights related to content you upload and store in your account.

• Access Control

You are fully responsible for determining access level to your content. By default, uploaded content is private and only users authorized by you in the library/document center account can access it. You can selectively and knowingly display specific content in public sections of Docibox site. Responsibility for precise access settings and ensuring necessary permissions for public display lies with you.

• No Docibox Access

Docibox does not actively review, scan or use private content stored in user accounts for purposes unrelated to service provision (such as marketing).

5. Information Disclosure

We share your information or private content with third parties only in the following cases:

With Your Consent

If you explicitly and in writing consent to specific sharing or disclosure.

Service Providers

With trusted third-party companies that provide essential services for us (e.g., cloud hosting, cybersecurity, technical support) and operate under binding confidentiality contracts and use information only for purposes specified by us.

Legal and Judicial Requirements

Upon formal request from competent judicial or governmental authorities according to law and with valid court order, we may be forced to disclose relevant information or content.

Protection of Rights and Safety

If we reasonably believe disclosure is necessary for:
• Investigating potential violations of terms of use or Docibox policies.
• Preventing, detecting or addressing fraud, misuse, security breach or technical issues.
• Protecting rights, safety or property of Docibox, users or public from potential harm.

6. Information Security

• Technical and Organizational Measures

We use appropriate technical and organizational security measures (according to industry standards) to protect your information from unauthorized access, disclosure, modification or destruction.

• Content Encryption

We are committed to implementing and maintaining strong encryption mechanisms to enhance security of your private content.

• User Responsibility

You are responsible for maintaining confidentiality of your account username and password.

7. Information Retention

We retain your information only for the period necessary to achieve purposes stated in this policy or according to legal permissions.

8. User Rights (Regarding Personal Information)

If collected information includes identifiable personal data, you may have the right to request access, correction, update or limited deletion of that information.

9. Changes to This Policy

We may update this privacy policy from time to time. The updated version with new effective date will be published on this page.

10. Contact Us

If you have questions, concerns or requests regarding this privacy policy or how your information is managed, please contact us:

Email address: support@docibox.ir